Immediately after water damage: stop the water source if it is safe, avoid any electrical hazards, move valuables away from the water, take photos for insurance, and call for professional water extraction right away. Do not enter standing water near electrical sources.
What you need to know
Stop the source, avoid electricity, document, move valuables, and call for extraction immediately.
In detail
The first priority is safety. If the water source can be shut off safely — a main water valve or supply line — do so. Do not enter standing water if it may be in contact with electrical outlets, appliances, or your breaker panel. If there is any risk to life or safety, call 911 first.
If it is safe to move through the area, take photos and video of the damage for your insurance claim before moving anything. Move valuables, electronics, and furniture away from the water to higher ground or onto blocks if you can do so safely.
Call for professional water extraction as soon as possible. The faster standing water is removed and drying begins, the more materials can be saved and the lower the risk of mold.
Immediate action steps
- Shut off the water source if safe.
- Do not enter water near electrical sources.
- Take photos and video for insurance.
- Move valuables off the wet floor if safe.
- Call for professional extraction immediately.
What not to do
- Do not use a household vacuum on standing water.
- Do not enter contaminated water.
- Do not wait to see if it dries on its own.
Safety
If there is immediate danger to life, health, or safety — including electrical shock or structural concerns — call 911 before calling for restoration help.
Chicagoland context
Chicagoland water damage is often event-driven — burst pipes in winter, basement flooding during heavy rain, and appliance leaks year-round. A local provider can respond quickly.
Related service
This answer relates to our Emergency Water Removal page.
Emergency Water RemovalRelated questions
Last reviewed: September 2026